In a city like Melbourne, there is an abundance of choice. Whilst having a variety of options
available is usually considered a good thing, it can also feel overwhelming.
At HomeGround Real Estate, we understand the exhaustion that can come from making countless small decisions, each and every day… let alone the stress and anxiety it’s possible to experience when making a bigger decision, like choosing your next property manager.
That’s why we’ve put together this handy list of six traits to look for in your next property management company, to help you find the best fit!
- A great property management company has a dedicated property management
department.
Look, we know it sounds simple. But often you’ll find that the most important things are
simple! If the real estate agency you are considering doesn’t have a dedicated property
management department, then it could mean that it doesn’t view the task quite as valuable
as it does sales.
If this is the case, you might find that the management of your property is being left to the
front desk staff or reception and admin team who may not have the years of on-the-job
experience of a dedicated property management department.
BONUS TIP
Another way to spot the value of property management to a real estate agency
is whether the director / owner is overseeing this department. And the more important it is
to an agency, the better the chance is that they’ll successfully manage your property.
- A great property management company has a good understanding of the rental values
in the market, backed by real experience.
Requesting a written comparison of rental values in the market is an excellent way to help
you spot a great property management provider. An experienced and knowledgeable agent
can benchmark comparable rental properties on the market and advise you of the optimal
return you ought to receive from your property. - A great property management provider has a good reputation and enough staff to
manage its workload.
It pays to remember that bigger is not always better. While you definitely want your next
property management company to have other clients on its list (speaking to its reputation
and success) it is also important that you and your property will be treated as a priority. To
get the personalised service and attention you’re after, you’ll need to make sure that there
is a good balance of property managers to properties under management. The last thing you
want to be is just another number on a stressed property manager’s list!
BONUS TIP
A great property management company will also have an abundance of references and recommendations on hand from past and current clients who are happy to act as referees.
- A great property manager takes the hassle out of the task, but keeps you involved when
you should be.
Whether it’s unexpected maintenance, or choosing the right applicant to offer a tenancy, a
great property manager will have strong processes and systems for the task at hand but will
always make sure you’re in the loop when it comes to the most critical decisions.
For instance, they may have a rigorous process for approving applicants – income checks to
ensure they can keep up with their rental payments; reference and character checks so
you’ll know they will be the best fit for your property. You should never feel as though the
final choice of who to approve is not up to you! Similarly, should non-urgent repairs ever
need to be made at your property, you may want assurance that this is something they will
run past you first. - A great property manager will represent you in court if needed.
It’s not something that any of us want, but in the unfortunate case where you experience
difficulties with your property, you may need to go to court for a resolution. A great
property manager will not only need to be willing to support you should it ever come to this,
but also have experience within their team on how to handle the more difficult matters. - Skip the decision fatigue and go straight to the best property management company in
Melbourne: HomeGround Real Estate!
As Melbourne’s first social enterprise real estate agency and the best property management
team, you’ll find that HomeGround Real Estate has all these traits… and so many more.
You can trust us: there’s no place like HomeGround. Get in touch today… we can’t wait to
hear from you!
