How to request maintenance

Help for current renters

To report an issue at your rental property or request maintenance, please contact your property manager directly. Or for information on current maintenance being carried out at your property, please login to your PropertyMe Renter’s Portal.

After-hours maintenance

For urgent, after-hours maintenance issues, please call: 03 9288 9666. If you require a locksmith, please contact Wynns Locksmiths: 03 9495 1122.

Check if your issue is classed as an urgent repair.

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All HomeGround Real Estate profits are reinvested into Launch Housing, a Melbourne-based organisation passionately committed to ending homelessness. Providing practical support, education and employment services, it brings a range of solutions under one roof for those experiencing, or at risk of, the trauma of homelessness.

We are proud to be an inclusive organisation and support all efforts to build a more equal world, where individuals can live and work free from discrimination.

We especially respect the contribution and enduring connection of First Nations peoples to our land and society, and urge all Australians to embrace the Uluru statement from the heart and what it asks of us.

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